Safety Net

COVID-19 has hit Alaskan communities hard, resulting in layoffs without pay and reductions in work hours. Alaska Housing Finance Corporation (AHFC) has implemented a special hardship process to provide immediate rent relief to our families affected by income loss due to COVID-19. 

Who qualifies for rent reduction?

To qualify for rent reduction, families must be enrolled in a qualifying Alaska Housing program (Housing Choice Voucher or Public Housing) and have demonstrable income loss due to COVID-19. 

  • Families must submit an application and provide verification of their change in circumstances and current income.
  • If families receive rent relief for a particular month (from Alaska Housing Rent Relief or another third-party provider), then they cannot also qualify for Safety Net.
  • Families that receive rent relief for a partial month may still qualify for Safety Net. Submit an application and include information regarding the partial rent relief received.

For persons residing in Multifamily Housing, speak with your property manager. A family may qualify for an interim examination to reduce rent.

How do families apply for rent reduction?

You can provide your information securely through our online application process by following these steps:

  1. Click here to apply online
  2. Click the "New User" link below the login form
  3. Set a password (note requirements!)
  4. Confirm your email address
  5. Log in and click the "COVID-19" link
  6. Start the application process

Have questions or need assistance? Call 1-833-958-8406 or 330-8406 (in Anchorage) or email phdinfo@ahfc.us.

What about families who cannot apply online?

  1. Open, complete, and print the Income Loss Due to COVID-19 Application or call your local office to obtain an application.
  2. Return it, along with your proof of income, to your local AHFC office.
  3. AHFC will respond to all applications in writing.

We continue to closely monitor all COVID-19 information and encourage you to check our web page as frequently as you wish. If you have questions regarding the application or need assistance, call 1-833-958-8406 or 330-8406 (in Anchorage) or email phdinfo@ahfc.us.

How much rent does it cover?

Qualified families’ rent portion will be reduced to approximately 28.5 percent of their reduced monthly income. The reduced rent will remain in place through December 31, 2021.

What if the crisis lasts longer than three months?

We hope this situation will pass and our families' income sources will restore in the next several months. However, we recognize the situation is uncertain. We will closely monitor the future economic impact on our families.

How have families been notified of this?

To ensure that our families are aware of this assistance, we mailed a postcard to all households enrolled in our voucher and public housing programs.

What other resources are available to renters?

If you are a tenant living in federally subsidized housing or are renting from an owner who has a federally or GSE-backed mortgage, the CARES Act provides for a suspension or moratorium on evictions. Learn more from the Consumer Financial Protection Bureau (CFPB) website.

Questions about your lease? Problems with your rental unit? Call the Alaska Legal Services Corporation helpline to speak to an attorney for free. Click here to learn more.